Hotels



Hotels



Shopping Centres



Hospital, Airport and others



CCTV



Robotics



POS

Diana Hotel Princess Parking travelers first with its peculiar shape, resembling a cruise boat among planes, and then with its excellent service on the 200+ soundproofed rooms and business center.

The hotel features an underground parking, which is accessible through a roadway ramp connecting the highway with the hotel properties. Until 2017, the parking lot was equipped with a rather simple set of peripherals, which proved to be undersized with respect to the volume of hundreds of vehicles per day.

The system could no longer meet the requirements of the hotel management to offer guests a flawless and safe access to their parking facilities, as well as an improved management of the daily operations by the parking staff.

A professional, intuitive guidance to the parking lots was therefore mandatory in order to offer travelers the best journey experience right from the very entry lane, thus ensuring an excellent level of service and satisfaction.

The upgrade of the old systems also offered the possibility to integrate the parking stations with smart technologies such as License Plate reading devices (LPR) that allow drivers a quicker access and exit, while simplifying the daily operations for the staff.

client requirements

Advanced management software for remote monitoring
A comprehensive and straightforward system, easy to manage by the hotel staff
Reliable and robust system that reduces the downtime and increases the revenues from the car park
Full IP integration of peripherals, cameras and intercom (VoIP) over Ethernet
In-Lane License Plate Recognition (LPR) to fasten the vehicles’ access and exit, prevent ticket fraud and enable the search for specific license plates
Intuitive and smart guidance system
Maintenance service able to intervene on short notice seven days a week
Intercoms in every peripheral for timely, and more efficient customer support

Solution:

ArmLoop developed the ideal parking solution for the Diana Hotel: a scalable, flexible system that combines minimum maintenance and administrative labor, with streamlined operations, ultimately relieving the parking staff from time-consuming tasks. To meet these requirements, ArmLoop had developed an easy to use and maintain total solution leveraging on the industry-proven reliability systems and their swift integration with LPR technology.

The equipment installation was swiftly completed thanks to the onsite support provided by highly skilled staff and coordination with ArmLoop in Brisbane, proving the flexibility and strength of ArmLoop Parking Technology as a partner for professional parking projects in the hotel sector. The Sheraton Airport Hotel is now able to offer a high levelof service also outside the suites and rooms, providing africtionless parking experience and high satisfaction level.

“We chose ARMLOOP to renew the parking facility of the hotel at its best, and to ensure the most satisfactory completion of the journey to our guests. Several factors make the management of the spaces extremely flexible and efficient: the ease of use and monitoring, the impeccable 24/7 support by ARMLOOP , and the integration with LPR technology. To top this off, all business data are available just a click away through the digital reporting feature, which makes it possible to respond to our guests as efficiently and timely as possible. It’s really like adding another star to our hotel!” Management Team, Diana Hotel – Princess Parking.